IKKS - GENERAL TERMS OF SALE

In these terms and conditions of sale, the terms listed below have the following meanings:

"Customer" means any natural person of legal age acting as a consumer, within the meaning of the introductory article of the Consumer Code, for purposes that are not part of his or her commercial, artisanal, liberal or agricultural activity and who has his or her habitual residence in the Offer Area.

"Guest Customer" means Customer who places an Order without creating a Customer Account.

"Order" means any order for Products placed by a Customer on the Site.

"Customer Account" means an account created by the Customer with IKKS in which he/she records his/her personal data in order to facilitate his/her orders on the Site and to monitor their delivery.

"IKKS" means the company known as MBSC, a simplified joint-stock company with a share capital of €4,300,000 whose registered office is at 11 rue de Téhéran, 75008 Paris, France, registered with the Paris Trade and Companies Register under number 993 670 462 whose intra-community VAT number is FR26993670462. IKKS is the seller of the Products.

"Product" means any item selected by IKKS available for sale on the website, whether from the "IKKS" or "I. CODE" clothing collections and/or the collections of derivative products or any other item accompanied by a Product sheet. The product sheet provides information on its nature, its name, its price, and depending on the Products, its composition, sizes or dimensions, available colours, precautions for use and maintenance, etc. It is accompanied by a photograph reproducing the Product as faithfully as possible.

"Customer Service" means the department of IKKS from which the Customer can obtain additional information on the Products, terms and conditions of sale, orders, deliveries or make a complaint. The postal address is IKKS E-shop - Customer Service - 94, rue Choletaise, Saint-Macaire-en-Mauges 49450 SEVREMOINE, France and the e-mail address ikksrgpd@ikks.com accessible on the Site under the heading "Contact". Tel: 02 41 75 97 93.

"Return Service" means the department of IKKS or the service provider designated by IKKS, to which the Customer must return and/or deliver any Product under the conditions set out in Articles 8 and 12.

"Site" means the interactive electronic service subject to French law, hosted by Equinix France (114, rue Ambroise Croizat, 93200 Saint-Denis), operated by IKKS on the Internet network accessible at the URL: https://www.ikks.com and whose publisher is Mr. Cucci Santiago José in his capacity as President of IKKS.

"Offer Area" means: Australia, Austria, Belgium, Bulgaria, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Indonesia, Ireland, Italy, Jordan, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Mauritius, Netherlands, Oman, Philippines, Portugal, Poland, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand and United Kingdom, excluding countries and territories with a special relationship with one of the aforementioned countries and which are not part of the customs territory or the VAT territory of the European Union.

2.1 - These terms and conditions govern the distance selling by IKKS to the Customer of the Products by electronic means from the Site.

2.2 - They apply to the exclusion of all other conditions, in particular those in force for in-store sales.

2.3 - Any order registration is subject to the Client's full and unreserved acceptance of these terms and conditions of sale.

2.4 - These terms and conditions may be subject to change. The applicable terms and conditions are then those in force on the Site on the date of the Client's order. The Client is invited to consult them systematically at the time of each order.

3.1 - Any offer to sell a Product is valid as long as the Product is available for sale on the site and is available in stock.

3.2 - IKKS reserves the right to cancel or refuse the sale of any Product for legitimate reasons and to inform the Client by e-mail after the Client's order has been registered. Legitimate reasons include: the non-compliance of the Product or its labelling with the regulations or a standard specific to the country of delivery, the unavailability of the Product, the existence of a dispute with the Customer relating to the payment of a previous order, any fraudulent payment or attempted payment.

3.3 - IKKS also reserves the right to refuse or cancel any order of an abnormal nature, in particular when it relates to quantities of Products exceeding the normal needs of a consumer or in the event of an abnormal flow of orders to the same billing and/or delivery address.

3.4 - The Products are intended to be sold exclusively on the Website and in distribution networks authorised by IKKS. Consequently, it is forbidden to buy, sell or transfer the Products for the purpose of their resale outside these networks, in particular on websites. Such acts are likely to engage the civil liability of their perpetrators.

4.1 - In order to facilitate the Order process, the Client may create a Client Account. However, the creation of a Customer Account is not mandatory to place an order. The Customer may place an order as a guest Customer.

4.2 - The creation of a Customer account can be done either during the checkout process when validating the basket, or by clicking on "My Account" which appears on all pages of the site. By creating their Customer Account, the Customer records their personal data and will no longer have to enter them for subsequent Orders.

4.3 - The Client must identify himself by means of his e-mail address, which must be valid and choose a password. The Customer's own password must then be confirmed. These elements are confidential. The Customer is solely responsible for the consequences of the use of his/her account, until it is deactivated.

4.4 - To continue with their registration, the Client must enter their surname, first name, year of birth, postal address of usual residence, telephone number and email address. The address of a hotel or other resort, PO Box and/or general delivery is not an address of ordinary residence.

4.5 - The Client must provide sincere and true information and must then update it with any changes affecting it. Any changes must be made online and take effect on the first business day thereafter.

4.6 - IKKS may automatically deactivate a Customer's account without notice or compensation in the event of non-compliance by the Customer with the terms and conditions of sale, non-payment by the Customer of the sums due or acts contrary to the interests of IKKS.

4.7 - Any Customer who wishes to deactivate their account must notify IKKS by clicking on "Contact".

5.1 - The Client may place an order online on the Website, from the Product sheets. Each Product is the subject of a descriptive sheet allowing the Customer to learn about its essential characteristics, its price and the applicable delivery methods

5.2 - By clicking on "Add to cart", the Customer can place the Products of his choice in a basket. For each Product thus selected, he is invited to choose, according to the Products, the color, the size or dimensions, and the quantity ordered. He is free, at any time, to view the contents of his basket and to remove one or more Product(s) from his selection.

5.3 - By clicking on "Order", the Customer validates the basket and is invited to provide their personal data essential for processing the Order, or to log in to their Customer Account or to create a Customer Account on the IKKS website. The Client is informed that the validation of his Order implies the obligation to pay for him. The Customer is then invited to choose the delivery method. The country of delivery must be included in the Offer Area. Delivery costs are the responsibility of the Customer.

5.4 - The Client then has access to a summary of his order allowing him to check the details of the Products, the total price as well as his delivery and billing information. He may, if necessary, correct any error before definitively validating his order and proceeding with the payment.

5.5 - By clicking on "Payment", the Client acknowledges that he or she has read the terms and conditions of sale and the right of withdrawal, accepts them without reservation and validates the payment. The Client may withdraw from the order until the payment has been validated. As part of the payment validation phase, the Customer is asked to choose from the different payment methods offered by IKKS.

5.6 - As soon as the payment has been validated, the order is registered. Any order validated by the Client implies acceptance of the price and description of the Product on the Site. An order confirmation email is then sent to the Client, including a summary of the contractual information, in particular the Products ordered, their price, quantities, delivery methods and delivery address.

5.7 - In the event of exceptional unavailability of a Product after the order has been validated, IKKS will inform the Customer as soon as possible. Where the unavailable Product has not yet been debited, no charge will be made for that Product. In the event that the unavailable Product has already been debited, IKKS will refund it as soon as possible.

• The transaction history between IKKS and the Client can be consulted at any time by a Client with a Client Account, on the Website under the heading "My Account".

To view the status of an order placed in Guest Customer mode, the customer is invited to click on this link.

6.1 - The price of each Product is indicated in euros (or pounds sterling for the United Kingdom or Swiss francs for Switzerland) including all taxes (value added tax and any other taxes applicable at the date of the order), excluding delivery costs. The amounts of the delivery costs are detailed on the "Delivery" page of the Site

6.2 - The Seller reserves the right to modify the price of each Product at any time. The applicable pricing conditions are then those in force on the Site on the date of the Client's order.

6.3 - In the event of a manifest error in the price of a Product, in particular due to a technical malfunction or a material error, IKKS reserves the right not to proceed with the order. In this case, IKKS will inform the Customer as soon as possible. If the incorrect price has been debited, IKKS will refund the sums paid as soon as possible and within fourteen (14) days at the latest.

7.1 - Any Product purchased on the Site is only deliverable in the Offer Area. The Client chooses the delivery method. If the Customer chooses home delivery, the product is delivered to the delivery postal address provided by the Customer when placing the order.

7.2 - The delivery time of a Product, as indicated on the page of each Product available on the Site, is a usual average time and corresponds to the time taken to prepare the order, to which is added the time and delivery time by the carrier according to the mode of transport chosen by the Customer and does not take into account any customs clearance times. This period assumes that the order was placed from Monday to Friday before 10:00 a.m., Paris time, excluding public holidays or non-working days.

7.3 - When the Order includes several Products subject to different preparation times, the delivery time of the Order is based on the longest preparation time. In this case, IKKS reserves the right to split the delivery. Therefore, the Customer's contribution to the delivery costs is only invoiced for one delivery.

7.4 - Notwithstanding Articles 7.2 and 7.3, delivery of any Product shall take place no later than thirty days from the day following the date on which the order is registered by IKKS. In the event of a delay in delivery compared to the deadline indicated at the time of the order, the Customer may order IKKS to make the delivery within a reasonable additional period of time, by any written means. If IKKS does not comply within this period, the Client may terminate the contract by any written means. The contract is terminated upon receipt by IKKS of the notification of this termination, unless IKKS has complied in the meantime. In the event of termination of the contract under the above conditions, IKKS will reimburse the Customer for all sums paid, as soon as possible and at the latest within fourteen (14) days of the date on which the contract was terminated. In accordance with the provisions of the Consumer Code, any amount paid by the Customer will be increased automatically in the event of late reimbursement.

7.5 - IKKS cannot be held liable for delays in delivery that are attributable either to the Customer, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure.

7.6 - In the event that the Client returns the parcel to IKKS (in particular in the event of an incorrect address, absence at the time of delivery or failure to collect it within the specified deadline), IKKS will inform the Client. The Client may request a new shipment of the Product, the corresponding costs being at his expense. If a request for reshipment is not made within a reasonable period of time, IKKS may refund the Product, less the delivery costs actually incurred, unless otherwise provided by law.

7.7 - Any Customer with a Customer Account is invited to regularly consult his "Order Tracking" on the Site and to contact, if necessary, Customer Service by clicking on "Contact". For orders placed as a guest Customer, the Customer is informed by email and can track their order by clicking on this link.

8.1 - The Client takes all necessary measures to receive the Product in the best possible conditions.

8.2 - The Client has a period of three clear days, from receipt of the Product, to notify the Customer Service of any reservations (damaged package, opened package, missing Product, damaged or soiled Product, etc.), without prejudice to legal guarantees.

8.3 - The Client has a period of fourteen clear days, from receipt of the Product, to exercise his right of withdrawal (excluding Personalised Products pursuant to the provisions of Article L.221-28 of the Consumer Code). In the event of exercising the right of withdrawal, the costs of returning the Products remain at the expense of the Client. When the withdrawal relates to the entire order, IKKS will reimburse the Customer for the full amount paid, including the initial delivery costs corresponding to the standard delivery method offered. When the withdrawal relates to only a part of the Products ordered, only the returned Products are refunded. Initial delivery costs are not refunded.

8.4 - The Client has the possibility to exercise their right of withdrawal, from the receipt of the Product, by going to the "Return" section located in the "My Account" area. He must click on the "declare a return" button and then select the Products he wishes to return and fill in the required fields. Finally, they must confirm the return by clicking on the "confirm return" button that appears on the page.

8.5 - The Guest Customer must register the return of their items by clicking on this link.After validation by Customer Service, the Customer receives an email informing them that their withdrawal has been registered, specifying the reference of the item returned, the price of this item, the method of refund or compensation selected as well as the return address.

8.6 - A standard withdrawal form is inserted in Article 18 hereof. The person may exercise his or her right of withdrawal by using this form or by any other unambiguous statement expressing his or her wish to withdraw, in particular by e-mail or post. The return procedure accessible from the "My Account" area is offered in order to facilitate the processing of returns but does not constitute a condition for the validity of the exercise of the right of withdrawal.

8.7 - Once the wish to return has been indicated, the Client receives an email informing him that his withdrawal has been registered (with the date and time of the withdrawal), specifying the reference of the Products returned, the price of the Products, the method of refund or compensation selected as well as:

• the return address, for returns from mainland France and other countries of the European Union, the Customer is free to choose the carrier of his choice for the return of the package. Relay returns are not possible.
• for other countries, information specifying that they will be contacted by the logistics provider in order to organise the return as well as the cost of the return, which will depend on the country of collection.

The return slip will then be available in the Customer's account in the "Returns" section. The return costs are and remain entirely at the expense of the Customer. No return costs can be covered in whole or in part by IKKS.

8.8 - Any Product that has been the subject of a withdrawal is returned to the Return Service or handed over to the logistics service provider at the latest within the period of fourteen clear days, which follows the communication by the Client of its decision to withdraw, in its original condition (i.e. compliant and in good condition), complete (i.e. with its packaging and, where applicable, its accessories) and accompanied by a copy of the registration e-mail of the withdrawal. The price of any Product returned by the Customer after the deadline, damaged, soiled or incomplete is not refunded.

8.9 - The refund of any Product (including delivery costs) that has been the subject of a withdrawal and returned, in accordance with the terms and conditions set out in Articles 8.3 to 8.5, shall be made no later than fourteen days following the date on which the Client received the Customer's declaration of withdrawal, it being understood that IKKS may defer the refund until the Product has actually been collected.

8.10 - IKKS will make the refund using the same payment method as that used by the Client to pay for the order in question. However, the Client may choose a credit note by filling in the mandatory fields mentioned in Article 8.4.

8.11 - No cash on delivery will be accepted for any reason.

8.12 - The period of validity of the credit note referred to in Article 8.9 hereof is twelve months from the date of issue. Any Client can consult the list of his or her assets by going to the "Credits" section located in the "My Account" area. Each credit note is identified by a number. It is personal and non-transferable.

9.1 - Payment of the full price is made at the time of ordering.

9.2 - Payment for any product is made by credit card (Visa, EuroCard/MasterCard, E-carte bleue or any other credit card approved by the bank card group), PayPal, ApplePay, American Express and/or by IKKS credit note and gift card, as well as via iDeal for the Netherlands or Bancontact / Payconiq for Belgium or Klarna for Belgium, the Netherlands, Germany, Spain, Switzerland, Italy or the United Kingdom. Payment in instalments with fees is also offered in France via ALMA.

9.3 - The card is debited when the order is dispatched by IKKS and at the latest within 6 days of the order. For payments made by PayPal, Ideal, Bancontact or sofort, the debit is immediate.

9.4 - When ordering, the Customer may, after clicking on "Payment by credit note or gift card", enter the number of the credit note or gift card by means of which he intends to pay all or part of the price of a Product. If the amount of the credit note or gift card is less than the price, the additional price must be paid by credit card. If the amount of the credit note or gift card is higher than the price of the order, the balance can be used on a future purchase within the validity period of the credit note or gift card.

9.5 - The Client can pay for his order in 3 or 4 instalments with fees by credit card from 100€ with ALMA only in France. ALMA is offered for the payment of purchases and the execution of payment, provided that the person purchasing the good or service through ALMA accepts the contract of payment in instalments or deferred payment. Fees may be charged by ALMA. Any refusal to grant payment in instalments or deferred payment by Alma may result in the nullity of the contract for the purchase of the good or service, unless the customer agrees to pay the amount of the purchase in cash. In the event of termination of the contract, the contract for payment in instalments or deferred payment will be terminated by operation of law. In the event of withdrawal from the payment in instalments or deferred payment solution used for your payment, the contract will be terminated by operation of law, unless the Customer pays the amount of your purchase in cash through Alma.

9.6 - The Customer can pay for their order free of charge in 3 instalments with Klarna (this payment option is available in Spain, the Netherlands, Finland and the United Kingdom). Klarna's terms and conditions can be found at the following link: https://www.klarna.com/uk/terms-and-conditions/

10.1 - The Site is subject to a security system according to the SSL (Secure Socket Layer) encryption protocol which encrypts the information in order to protect all sensitive data related to the means of payment as effectively as possible. IKKS has access to this secure payment platform via the Adyen offer that meets PCI DSS standards.

10.2 - As part of the processing of orders and payments, IKKS implements fraud detection and prevention systems. To this end, certain data relating to the order and payment may be subject to automated processing, aimed at assessing the level of risk associated with the transaction. This processing is carried out on the basis of IKKS' legitimate interest in preventing fraud. The data may be transmitted to service providers involved in the payment and anti-fraud process, acting as processors or separate data controllers as the case may be. If the Customer refuses to provide the information necessary for these checks, IKKS reserves the right to refuse or cancel the order.

11.1 - All Products comply with the French and/or European Union legislation in force and the standards applicable in France and within the European Union.

11.2 - The photographs of the Products are presented for illustrative purposes only and endeavour to reproduce as faithfully as possible the Products offered for sale. The Client is invited to refer to the description of each Product appearing on the Site in order to know its essential characteristics. In the event of a non-substantial difference between the photograph and the Product delivered, IKKS cannot be held liable.

11.3 - except in the event of non-compliance of the Product within the meaning of the applicable legal provisions. The provisions of this article do not prevent the application of the legal guarantee of conformity provided for by the Consumer Code.

11.4 - IKKS shall not be liable for any indirect damage resulting from these Terms and Conditions, operating loss, loss of profit, loss of opportunity, damages or costs, which may arise as a result of the purchase of the Products.

11.5 - IKKS cannot be held liable for elements beyond its control and for any damage that may be suffered by the technical environment of any user of the Site, in particular computers, software, network equipment (modems, telephones, etc.) and any equipment used to access or use the Site.

12.1 - For any Product sold, IKKS is bound by the legal guarantee of conformity prescribed by Articles L.217-4 et seq. of the French Consumer Code and the legal guarantee against latent defects referred to in Articles 1641 to 1649 of the French Civil Code. These legal provisions can be consulted on the website https://www.legifrance.gouv.fr

12.2 - In the event of a lack of conformity, the Client may choose between the repair or replacement of the Product, in accordance with the provisions of the Consumer Code. IKKS may not proceed according to the Customer's choice if this choice entails a cost that is manifestly disproportionate to the other option, taking into account the value of the Product or the extent of the defect. If repair and replacement are impossible, cannot be implemented within a reasonable time or without major inconvenience to the Customer, the Customer may obtain a refund of the Product or its price reduction, under the conditions provided for by law. The return costs will be covered by IKKS. For returns from a country in the European Union, the Customer is invited to use the prepaid label sent by IKKS.

12.3 - In the event of a latent defect within the meaning of the law, IKKS undertakes, at the customer's choice, to replace (if the Product is available in stock) or to refund the Product thus affected (return paid by IKKS, in the form of a prepaid label). The return costs will be covered by IKKS. For returns from a country in the European Union, the Customer is invited to use the prepaid label sent by IKKS.

12.4 - The Client is invited to make any complaint relating to the legal warranty via the "Return" section accessible from his "My Account" space, in order to facilitate the processing of his request described below. The Client may, however, exercise his rights by any other means, in particular by contacting the Customer Service at ikksrgpd@ikks.com.

In the event of a claim via the Site, the customer must then select the Product he wishes to return by clicking on "declare a return" and then filling in the mandatory fields, including the one relating to the nature of the non-conformity or defect. After validation, the Customer instantly receives an email informing him that his claim has been registered, specifying the reference of the returned item, the price of this item, the method of compensation selected as well as:

• the return address, for returns from mainland France and other countries of the European Union, the Customer is free to choose the carrier of his choice for the return of the package. Relay returns are not possible.
• information that they will be contacted by the logistics provider to arrange the return to other countries

IKKS may not refuse to implement the legal guarantees on the sole ground that the Client has not complied with the procedure described above. The registration of the complaint does not constitute an admission of liability by IKKS. Any Product that is the subject of a claim by the Customer for reimbursement or replacement must be returned to the Return Service along with a copy of the email registering the complaint.

12.5 - The refund is made, at the Customer's choice, either by crediting his bank account, or by issuing a credit note valid for a period of twelve months from its issuance on any future purchase. In the absence of an express choice, the refund is made by crediting the Client's bank account.

12.6 - No cash on delivery will be accepted for any reason.

12.7 - The provisions relating to legal guarantees apply independently of the right of withdrawal provided for in Article 8. The right of withdrawal allows the Customer to return a Product without having to justify a reason within the legal period, while the legal guarantees apply in the event of a lack of conformity or defect affecting the Product. These regimes meet distinct conditions and procedures, as provided for in the Consumer Code.

12.8 - In accordance with Article D.211-2 of the Consumer Code, the box annexed to the said Code is reproduced below, aimed at informing the consumer in a general way about the existence and terms of implementation of legal guarantees:

The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it appeared.

Where the contract for the sale of the goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal guarantee shall apply to that digital content or digital service throughout the period of supply. During that period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date on which it appeared.

The legal guarantee of conformity entails an obligation for the professional, if applicable, to provide all the updates necessary to maintain the conformity of the property.

The legal guarantee of conformity gives the consumer the right to repair or replace the goods within thirty days of their request, free of charge and without major inconvenience to them.

If the product is repaired within the framework of the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial warranty.
If the consumer requests the repair of the goods, but the seller imposes the replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.

The consumer may obtain a reduction in the purchase price by keeping the goods or terminate the contract by being reimbursed in full against return of the goods, if :

• The repair or replacement of the goods takes place after a period of thirty days ;
• The repair or replacement of the goods causes a major inconvenience for the consumer, in particular when the consumer definitively bears the costs of taking back or removing the non-compliant goods, or if he bears the costs of installing the repaired or replacing goods ;
• The non-conformity of the property persists despite the seller's unsuccessful attempt to bring it into compliance.

The consumer is also entitled to a reduction in the price of the goods or to the termination of the contract when the lack of conformity is so serious that it justifies the immediate reduction of the price or the termination of the contract. The consumer is then not required to request the repair or replacement of the goods beforehand.
The consumer does not have the right to cancel the sale if the lack of conformity is minor.

Any period of immobilization of the property with a view to its repair or replacement suspends the warranty that remained to run until the delivery of the refurbished item.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.

The seller who obstructs the implementation of the legal guarantee of conformity in bad faith incurs a civil fine of a maximum amount of 300,000 euros, which can be increased to 10% of the average annual turnover (Article L. 241-5 of the Consumer Code).

The consumer also benefits from the legal warranty against latent defects pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the holder to a price reduction if the item is kept or to a full refund against return of the item.

13.1 - All elements (i.e. in particular: trademarks, logos, texts, illustrations, graphic charter, images, photographs, films, product models, etc.) reproduced or represented on the Website are the exclusive property of IKKS, or IKKS have the rights to reproduce or represent them on the Website.

13.2 - Any reproduction, imitation or use, including partial use, of these elements by any third party not expressly authorised is strictly prohibited and may give rise to legal proceedings, in particular on the basis of the provisions of the Intellectual Property Code. These acts may also be prosecuted on the basis of the image rights of the models whose images are reproduced on the Site.

14.1 - IKKS may collect and process certain personal information of the Customer (in particular title, name, e-mail address, postal address, landline or mobile telephone numbers, date of birth, etc.). For complete information on the Data Controller, the nature of the personal information collected, the purposes of the processing of this data, its retention period and the protection measures put in place by IKKS, IKKS's personal data policy can be consulted here.

14.2 - The personal data collected by IKKS is subject to Regulation (EU) 2016/679 General on Data Protection and the provisions of Law No. 78-17 Data Protection of 6 January 1978 as amended.

As such, the Client has the right to access, rectify, delete, limit and transfer their data. They may also withdraw their consent at any time or exercise their right to object to the processing of personal information concerning them. They can exercise their rights by sending a letter to the following address:

Protection of personal data
IKKS - Service Communication

94 rue Choletaise, Saint-Macaire-en-Mauges 49450 SEVREMOINE
Or an email, to the following email address: ikksrgpd@ikks.com.

To access their personal data, modify them or cancel their registration, the Customer can also click on "My account".

For any further information or complaint, the Client may contact the Commission Nationale de l'Informatique et des Libertés (more information on www.cnil.fr).

14.3 - In accordance with the provisions of the Consumer Code, the Customer is informed that he can register free of charge on the BLOCTEL (www.bloctel.gouv.fr) list of opposition to telephone canvassing. IKKS undertakes not to canvass consumers registered on this list, except in cases authorised by regulation.

15.1 - Newsletters : Depending on the choices made when creating or consulting their Client Account, all Clients may receive offers from IKKS and/or companies belonging to the same group as IKKS. Any Customer who does not wish to do so may, at any time, make a request by specifying it in the "My Account" and "Personal Information" sections.

15.2- Cookies : The Site is designed to be particularly attentive to the needs of Customers and users of the Site. To find out about the conditions applicable to cookies, IKKS' personal data policy can be found HERE.

Cookies have a limited lifespan of thirteen (13) months after their first deposit in the Customer's/user's terminal equipment.

16.1 - IKKS cannot be held liable for hypertext links established from the Website to other websites, in particular with regard to the content of these websites.

16.2 - IKKS is also not responsible for hypertext links to the Website and prohibits any person from setting up such a link without its express prior authorisation.

17.1 - These general terms and conditions of sale are governed by French law. However, the Consumer Customer residing in another country of the European Union also benefits from the mandatory provisions of the law of his country of residence, which cannot be withdrawn by this choice of law.

17.2 - These general terms and conditions of sale are written in French. In the event that they are translated into one or more languages, only the French version will be authentic in the event of a difference of interpretation.

17.3 - The contractual information on the Product sheets is presented on the Website in French, English, Spanish, Dutch and German. In the event of a dispute, only the French language is authentic. Unless proven otherwise, the data recorded by IKKS constitutes proof of all transactions concluded between IKKS and the Customer.

17.4 - For any complaint, the Client is invited to contact Customer Service. In accordance with the provisions of the Consumer Code relating to the amicable settlement of disputes, IKKS is a member of the Consumer Mediator of the Federation of Distance Selling Companies, which the Customer may use in the event of failure of the negotiation with the Customer Service, either online on the https://www.mediateurfevad.fr website or by post at the following address: FEVAD e-commerce mediator - 60 rue de la Boétie – 75 008 PARIS.

17.5 - When in these conditions a period is expressed in days, the period of the act, event, decision or notification that causes it to run does not count. Any time limit expires on the last day at twenty-four hours. Any period that expires on a Saturday, Sunday or a public holiday or non-working day is extended until the next working day.

17.6 - Any reference on the Site or on any other medium whatsoever issued in the context of the use of the Site, at a time of the day, on days of the week, at months of the year as well as on public holidays or legal non-working days, is, unless expressly indicated otherwise, considered as a reference to the legal time in Paris, the days, months and years of the Gregorian calendar and the public holidays and statutory holidays in force in metropolitan France.

17.7 - The computerised records kept in the computer systems of IKKS or its service providers are kept under reasonable security conditions and are considered to be evidence of communications, orders and payments between IKKS and the Customer.
The Client acknowledges the probative value of the electronic recordings exchanged with IKKS, subject to any evidence to the contrary that the Client may provide.

17.8 - IKKS subscribes to the professional code of the Federation of Distance Selling Companies and undertakes to comply with the charter of the profession.

17.9 - In the event of a dispute relating to the formation, interpretation or execution of these general terms and conditions of sale, the Client may, at his choice, bring an action before one of the courts with territorial jurisdiction under the Code of Civil Procedure, or the court of the place where he was residing at the time of the conclusion of the contract or the occurrence of the harmful event. IKKS may bring proceedings before the court of the Customer's place of residence.

In accordance with the provisions of the Consumer Code, a standard withdrawal form is made available to the Customer. The Client may use this form or exercise his right of withdrawal by any other unambiguous statement expressing his or her desire to withdraw. The use of the return procedure accessible from the "My Account" area is optional and is only intended to facilitate the processing of withdrawal requests.

(Please complete and return this form only if you wish to withdraw from the contract)

Attention
LOGTEXSERVICE
RETOUR IKKS ESHOP
150 RUE PIERRE-GILLES DE GENNES
DAY CORMIER 5
49300 CHOLET

I hereby notify you of my withdrawal from the contract relating to the sale of the property below:
Ordered on (*) / received on (*):
Please enclose the delivery note or invoice received at the time of delivery with your return.
Consumer's name:
Consumer's address:
Consumer's signature:
Date:

(*) Delete the unnecessary mention.

IKKS is registered with the administrative authority, ADEME.

IKKS is a member of the CITEO (household packaging) and REFASHION (clothing textiles, household linen and footwear - TLC) eco-organisations, under the following unique identifier numbers (IDUs):

• From REFASHION (TLC): FR219031_11RUIZ; FR219017_11HVUJ; FR219051_11ZQAS;
• From CITEO (packaging): FR211891_01WQUH.